CALL US: 877-424-3262  or  401-432-7750


Aidance Scientific

Friendly Customer Support

We have heard from many parents and caretakers who are at their wit's end with stubborn skin conditions of all kinds. We are here to offer support and guidance, and hope to help you find the symptom relief you're looking for. Please reach out anytime. 

Our Customer Support team is made up of some moms and dads, and a group of really friendly people who have been in your shoes. We want to help!

For questions, comments or concerns, please contact Customer Support at 877-424-3262 or email Callers from outside the United States can reach our Customer Service line by dialing 1-781-989-9586.

(Important note: The Aidance team is not a staff of medical professionals, and the information you receive through correspondence with Aidance team members is not meant as a substitute for a visit to your doctor.)

Our Terrasil IPL Relief formula is not intended to treat ​MC or the underlying virus. The product can be used to care for sensitive skin and provide relief for skin that has been irritated and inflamed with papules and lesions. Always consult your physician for a complete diagnosis and treatment plan.